20 to start electric or water service.
City of austin electric deposit.
Your bill will include tiered charges for your electric usage.
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It also will include other line items such as customer charge power supply adjustment and regulatory community benefit and energy efficiency charges.
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Have your previous utility provider fax the letter to 512 505 4035 or email it to customer care.
You may be unaware of the rights you have as a utility customer.
The city of austin.
15 to start solid waste service.
In addition city of austin utilities provides assistance to customers who are having financial difficulties and are unable to pay their utility bill due to unexpected emergencies.
We provide ways to waive deposits and we refund them with interest when certain conditions are met.
Outside austin call toll free.
Of electrical distribution 318 251 8629 supt.
Fees required to start service.
Notice of approved budget tax rate pdf popular services.
Security deposits required to start service.
Customer care 512 494 9400.
But it s important that you understand these rights before filing a complaint with your electric telecommunications water and sewer utility service provider or the public utility commission puc.
Austin energy is the nation s 9th largest community owned electric utility serving a population of almost 1 million within the city of austin travis county and a small portion of williamson county.
To inquire about eligibility visit the austin utility cap website or call the customer care call center at 512 494 9400.
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The city will waive your deposit after it receives a letter of reference from your current electric gas or water utility.
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Austin city council adopted changes for fy 20.
Security deposit options if you are starting utility services you may.